Return & Refund Policy

Return Policy

Due to the nature of skincare and personal care products, we do not accept returns once an order has been shipped.

To ensure the safety and quality of all products, we cannot restock or resell items that have left our facility.

Refund Policy

All sales are final. We do not offer refunds for:

• Change of mind

• Incorrect product selection

• Opened or used products

• Products that have been delivered as ordered

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at dermverified@gmail.com.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

After reviewing your request, we will arrange a replacement or another appropriate resolution if the issue is confirmed.

Shipping Costs

Shipping charges are non-refundable. Any customs duties, import taxes, or other fees imposed by your local customs authority are the responsibility of the customer.

Contact Us

If you have any questions about your order, please contact us at:

Email: dermverified@gmail.com